Return & Refund Guarantee

  1. The customer is given 7 days to contact us and 30 days to return the item from the date the item was received. If the item is in the customer's possession for more than 7 days, the item is considered used and therefore, REFUND or REPLACEMENT is no longer possible.
  2. Return shipping cost is to be shared by us and the customer in half. 
  3. All returned items MUST BE in the original packaging  and the customer MUST PROVIDE us with the tracking number, specific reason for returning the item, and reference number (ORDER #, etc.)
  4. We will refund the customer with the FULL AMOUNT, upon receipt of the item in its original condition and packaging, with all components and accessories included.
  5. We will bear the shipping cost if the item(s) received by the customer is/are not as advertised.