Return & Refund Guarantee
- The customer is given 7 days to contact us and 30 days to return the item from the date the item was received. If the item is in the customer's possession for more than 7 days, the item is considered used and therefore, REFUND or REPLACEMENT is no longer possible.
- Return shipping cost is to be shared by us and the customer in half.
- All returned items MUST BE in the original packaging and the customer MUST PROVIDE us with the tracking number, specific reason for returning the item, and reference number (ORDER #, etc.)
- We will refund the customer with the FULL AMOUNT, upon receipt of the item in its original condition and packaging, with all components and accessories included.
- We will bear the shipping cost if the item(s) received by the customer is/are not as advertised.